User Agreement

Loot Arena Digital Platform — Terms of Use

https://lootarena.ru/legal/user-agreement-en

🇷🇺 Версия на русском

1. General Provisions

1.1. This User Agreement (hereinafter — the Agreement) governs the relationship between Individual Entrepreneur Karpushev Nikita Sergeevich, OGRNIP 318352500068775, INN 352201555447 (hereinafter — the Platform Administrator), and an individual (hereinafter — the User).

1.2. Loot Arena is a digital platform that includes gaming, analytical, and marketing features, accessible through a web interface, Telegram Mini App, and a mobile application for iOS and Android.

1.3. Using the Platform (authorization, participation in activities, interacting with interface elements, receiving rewards, and other actions) constitutes full and unconditional acceptance of this Agreement by the User.

1.4. If the User does not agree with the terms of this Agreement, they must discontinue use of the Platform.

2. Age and Verification

2.1. The User confirms that they have the necessary legal capacity to use the Platform.

2.2. Persons under the age of 18 may use the Platform with the consent of a legal guardian, if such consent is required by applicable law.

2.3. Access to 18+ restricted features is exclusively available to Users who have completed identity and age verification at computer clubs through third-party systems (including Langame or other identification systems).

2.4. The Administrator does not independently verify identity documents and relies on the verification status received from computer clubs and integration systems.

2.5. The Administrator is not responsible for Users providing inaccurate data during verification at clubs.

3. Platform Status and Limitation of Liability

3.1. Loot Arena is an independent digital platform (technology intermediary) and is not: a computer club; a seller of club goods or services; a payment agent; a party to contracts between Users and computer clubs.

3.2. The Administrator does not provide club services and is not responsible for: quality, cost, and conditions of club services; correctness of deposit, game time, and discount accruals; distribution of physical prizes; actions of club employees.

3.3. All obligations for providing goods, services, prizes, and bonuses are borne by the respective computer clubs.

4. Authentication and Security

4.1. Authentication is provided via Telegram services.

4.2. In the mobile application, authentication is performed via email and a one-time code (OTP), as well as through Sign in with Apple (for iOS).

4.3. The User is responsible for the security of their account (Telegram or email) and device.

4.4. All actions performed through the User's account are considered to be performed by the User personally.

4.5. In case of loss of access to an account, the Administrator does not guarantee the restoration of progress, XP, bonuses, and other in-game elements.

5. Game Mechanics and Internal Economy

5.1. The Platform may provide: missions and activities; rankings; XP (activity indicators); bonuses; statuses and other in-game elements.

5.2. XP, bonuses, statuses, and other in-game elements: are not monetary funds; are not electronic money or currency; do not grant property rights; cannot be exchanged for monetary funds.

5.3. In-game elements may have restrictions, expiration dates, burn conditions, and cancellation rules.

5.4. The Administrator reserves the right to change the rules for accrual and use of in-game elements without compensation.

5.5. XP and bonus accrual depends on the correct operation of the Platform and integrations with clubs and may be temporarily restricted.

6. Paid Platform Features

6.1. The Platform may provide additional paid features, access levels, and other capabilities.

6.2. Payment for paid features constitutes payment for access to Platform functionality and is not payment for goods or services of computer clubs.

6.3. The Administrator does not accept payments on behalf of clubs and does not participate in settlements between Users and clubs.

7. Geolocation and Anti-Fraud

7.1. For proper operation and fraud prevention, the Administrator may use technical data: IP address; device data; technical identifiers; geolocation (with permission); Platform usage data.

7.2. Data is used for: confirming mission participation; preventing multi-accounting and abuse; ensuring Platform security.

8. Prohibited Actions

Users are prohibited from:
  • using bots, emulators, and automated tools;
  • creating multiple accounts for personal benefit;
  • circumventing anti-fraud mechanisms;
  • interfering with Platform operation;
  • exploiting vulnerabilities for gaining advantages.

9. Sanctions and Account Restrictions

9.1. Upon detecting violations, the Administrator may: cancel XP and bonuses; restrict access to features; temporarily suspend access; block the account without compensation.

9.2. Sanctions may be applied without prior notice if necessary to protect the Platform or comply with applicable law.

10. Account Deletion

10.1. Users may delete their account at any time through the mobile application ("Profile" → "Delete Account").

10.2. Upon account deletion, the following will be destroyed: User's personal data; XP, bonuses, statuses, and other in-game elements; visit and activity history.

10.3. Deletion is irreversible. Data recovery after deletion is not possible.

10.4. Data that must be retained by law (accounting records, etc.) will be kept in anonymized form until the expiration of required retention periods.

10.5. When using Sign in with Apple, the User's token is revoked in accordance with Apple requirements.

11. Push Notifications

11.1. Users may receive push notifications about missions, promotions, and club events.

11.2. Users can disable notifications in their device settings.

12. Intellectual Property

12.1. All elements of the Platform (design, code, algorithms, mechanics, databases) are intellectual property of the Administrator.

12.2. The User is granted a limited right to use the Platform exclusively for personal, non-commercial purposes.

13. Limitation of Liability

13.1. The Platform is provided on an "as is" basis.

13.2. The Administrator does not guarantee: uninterrupted Platform operation; availability at all times; Users receiving prizes or benefits.

13.3. The Administrator is not responsible for: actions of computer clubs; actions of third parties; Telegram, network, or external service failures; indirect damages and lost profits.

14. Personal Data

14.1. Personal data processing is carried out in accordance with the Privacy Policy.

14.2. By using the Platform, the User confirms that they have read the Policy and consents to data processing.

15. Changes to This Agreement

15.1. The Administrator reserves the right to modify this Agreement unilaterally.

15.2. The new version takes effect upon publication at: https://lootarena.ru/legal/user-agreement-en

15.3. Continued use of the Platform constitutes acceptance of the new version.

16. Final Provisions

16.1. This Agreement is governed by the laws applicable in the jurisdiction of the service provider.

16.2. Disputes shall be resolved in accordance with applicable law.

Publication date: March 14, 2026
Document version: 2.0

Loot Arena — маркетинговая CRM для компьютерных клубов